Negotiation Skills

Course Delivery Options

In house

Do contact us for a detailed proposal for this topic.


Negotiation is becoming an increasingly important component of our interaction with people who are keen to work with us. It helps resolve conflicts, seek common ground, reassess the actual situation at hand and enables parties to agree on terms of an agreement between them.

Negotiating for results enables participants to negotiate confidently both internally with colleagues as well as externally with interested parties who are associated with the organization. It enhances the organizations ability to derive the best deal available and ensure that the interest of the organization is upheld at all times.

With proper training that is very practically orientated, you will emerge from the workshops convinced that you are better equipped to negotiate and can do so with confidence with one aim – to get results!

Skeletal Course Framework

  • Day One 

Introduction and Overview

Pre Test for Negotiation Skills

Introduction to the concept of negotiation

Overview on Distributive Bargaining

Overview of developing negotiation skill 

  • Day Two

Making effective proposals

Content and style of delivery of effective proposals

Bargaining for an agreement

Techniques for bargaining for an agreement

Styles of negotiation

Red style

Blue Style

Purple Style

Summary of Program Structure


  • 2 days (9 a.m. - 5 p.m.)

Medium of Instruction

  • English

Topics Covered

  • Introduction to Negotiation
  • Distributive bargaining
  • Preparing for negotiation
  • Communications during negotiation
  • Proposal Development
  • Distributive Bargaining
  • Styles of negotiation

Presentation / Discussions

Participants shall be encouraged to share and discuss the following

  • Difficulties associated with undertaking negotiation
  • Why negotiation skills are important
  • How such skills may be developed

Group Based Discussions

  • Participants shall be encouraged to share and discuss the following
    • Methods of improving planning for negotiation
    • Issues faced when developing proposals

Individual Reflection

  • Each participant shall be required to summarize how they will
    • Apply what is learnt in the course

Diagnostic Test

  • Participants will be required to undertake the following diagnostic tests.
    • Your elemental profile

Video Clip Presentation

  • Participants will be given the opportunity to view a video clip entitled
    • Styles of negotiation

Individual Exercises

  • All participants will be required to undertake a pre and post test on negotiation skills before and after the session as a means of evaluating their understanding level


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