Critical Thinking & Analytical Skills Training Course

To equip individuals with the necessary skills to resolve problems and make decisions they have to be trained to be problem solvers using critical thinking techniques

HRDF SBL-Khas claimable



Today’s business thrives on uncertainty and dealing with complex problems becomes a norm rather than an exception. To equip individuals with the necessary skills to resolve problems and make decisions they have to be trained to be problem solvers using critical thinking techniques.

This training program has been designed to introduce participants to the concept of “critical” or unconventional thinking that is required to solve complex problems. It starts with the premise that everyone is a habitual, conventional thinker and then encourages the participants to expand the thinking horizon beyond conventional thinking through a series of games and activities.

It also covers key issues that need careful consideration before making decisions and resolving problems. Given that decision making and problem solving requires careful analytical skills, this topic will be covered extensively during the course of this two day program as well.

This Critical Thinking & Analytical Training Course usually will be conducted in Kuala Lumpur, Malaysia

Terminal Objective

To apply critical thinking techniques in order to come up with new ideas and approaches in decision making and addressing problems and issues faced at work by managers and executives. To encourage creativity and innovation, and apply ideas by providing practical problem solving training by introducing creative thinking models and strategies to review existing perspective and considering alternative methods

Key course outcomes

  • Define the term critical thinking, problem solving and decision making
  • Recognize the requirements for critical thinking and problem solving
  • Identify key elements involved in “creative” thinking cycle
  • List key mental blocks that inhibit critical thinking & problem solving
  • Practice decision making through a series of exercises
  • Develop basic skills in Critical Thinking, Decision Making & Problem Solving
  • Recognize importance of using critical thinking when resolving problems
  • List key expectations associated with decision making
  • Identify key problems and concerns at the workplace
  • Analyse key influencing factors that lead to problems at work
  • Prioritize issues to resolve based on specified approach
  • Anticipate problems through proactive planning and creative thinking


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Practices Covered
  • The practice sessions will be based on company specific related scenarios that will cover:

    • Quality improvement
    • Business growth
    • Systems enhancement
    • Profit margin growth



Proposed Overall Learning Framework

The 70:20:10 Model for Learning and Development has been found to be most effective within the training profession to describe the optimal sources of learning aimed at developing work based competencies. It holds that individuals obtain 70 percent of their knowledge from job-related experiences, 20 percent from interactions with others, and 10 percent from formal educational events.

Based on this model, we propose that this course be structured along similar lines. It is proposed that it is undertaken in stages. These stages will include awareness stage, appreciation stage and application stage

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