Harnessing Knowledge Assets to Enhance Agility at Work

Developing key competencies needed to acquire, produce and integrate tacit knowledge comprising expertise, experience as well insights

2-DAY WORKSHOP | HRDF SBL CLAIMABLE

HARNESSING KNOWLEDGE ASSETS TO ENHANCE AGILITY AT WORK

Overview

The program is premised on the basis of developing key competencies needed to acquire, produce and integrate tacit knowledge comprising expertise, experience as well insights. This is done primarily to unplug tacit knowledge needed to change and respond to changes in order to survive in a turbulent business environment.

To improve such competencies, a two day workshop session is proposed in this proposal. The broad areas of focus that will be covered in this two day session will include providing tool and techniques designed to assist participants in :

  • Acquiring, producing and integrating critical knowledge in a highly turbulent business environment
  • Engaging in insightful questioning and reflective listening
  • Encouraging insights on how to change and respond to changes required in a turbulent environment
  • Fostering creative conversations at the workplace

 

Terminal Objective

On completion of the training program, the participants will be able to define key elements that characterize culture of accountability and undertake processes that are aimed to improve overall ability to harness knowledge assets to improve agility.

Key course outcomes

  • Define underlying basis for unplugging tacit knowledge and enhancing agility;
  • Determine key knowledge management processes
  • Establish the right environment for acquiring, producing and integrating tacit knowledge;
  • List key requirements for and principles of agility at the workplace
  • Apply principles of agility through insightful questioning and attentive listening;
  • Foster a culture of accountability at the workplace .

HARNESSING KNOWLEDGE ASSETS TO ENHANCE AGILITY AT WORK SYLLABUS & OUTLINE

Day 1

Time

Activity

 

9.00

Introduction and Overview

 

 

9.05

Pre-Test

 

9.15

Introduction to Knowledge Management and Agility  

 

 

10.00

Overview on basis for harnessing knowledge and enhancing agility

 

 

10.30

TEA BREAK

 

10.45

Determining key knowledge processes

  • Clarification of intended outcomes
  • Selection of appropriate knowledge processes

 

11.30

Identifying tacit knowledge for responding to change

Key considerations in identifying tacit knowledge

  • Where it resides
  • Who needs it
  • How it has to be shared
 

13.00

LUNCH

 

14.00

Fostering a culture of accountability through

  • Focussed feedback
  • Focussed storytelling
  • Focussed recognition
 

15.30

TEA BREAK

 

15.45

Practical techniques for tacit knowledge sharing

·         Knowledge Café

·         Peer Assist

 

17.30

Question and answer and wrap up for day 1

 

Day 2

FAQ & FURTHER INFORMATION

Proposed Overall Learning Framework

The 70:20:10 Model for Learning and Development has been found to be most effective within the training profession to describe the optimal sources of learning aimed at developing work based competencies. It holds that individuals obtain 70 percent of their knowledge from job-related experiences, 20 percent from interactions with others, and 10 percent from formal educational events.

Who Should Attend?
Training Evaluation Method
Request for proposal
Approved Training Provider with HRDF (PSMB) KMI Authorized Training Partner NHRC Registered Consultant for SMEs Project Management Institute Registered Education Provider SCRUMStudy Authorised Training Partner VMEdu Authorised Training Partner

 

© 2007-2019 All rights reserved — Sharma Management International Sdn Bhd (767951-X), 16-4 Subang Business Center, Jalan USJ 9/5T, 47500 Selangor, Malaysia. Project Management Institute (PMI), Project Management Professional (PMP), PMBOK, Certified Associate in Project Management (CAPM), PMI Agile Certified Practitioner (PMI-ACP), the PMI Logo, PMP, PMI-ACP, CAPM and the PMI Registered Education Provider logo are registered trademarks of the Project Management Institute, Inc. All trademarks are owned by their respective owners. Learn more about our global network.
Like us on Facebook @sharmamgmt Follow us on Twitter @sharmamgtint Subscribe to our YouTube channel Follow us on LinkedIn